Learn how to create PM notifications in SAP EAM using IW21. Step-by-step guide with types, process flow, and key benefits for maintenance management.
In SAP EAM (Enterprise Asset Management), a PM Notification is the formal way to record and communicate an issue, malfunction, or maintenance requirement related to a technical object (like equipment, functional location, or asset).
👉 Creating a PM Notification means generating a record in the system that captures details about a maintenance event or request.
Purpose of PM Notification
To report malfunctions or damage.
To request maintenance work (corrective, preventive, predictive).
To document inspection findings.
To track breakdowns and downtime.
To initiate follow-up maintenance orders.
Types of PM Notifications
M1 – Maintenance Request
Raised when a user notices a problem and requests maintenance.
M2 – Malfunction Report
Raised to record equipment failure or breakdown.
M3 – Activity Report
Records activities carried out without creating a full work order.
Q1 – Quality Notification
Reports quality-related issues (sometimes integrated with QM).
Key Steps in Creating a PM Notification
Go to transaction IW21 (Create Notification).
Select the notification type (e.g., M1, M2, M3).
Enter:
Technical object (equipment or functional location).
Description of problem (symptoms, cause if known).
Damage codes & cause codes (classification of issue).
Priority (low, medium, high).
Breakdown details (start/end times if equipment failed).
Save the notification → SAP generates a unique Notification Number.
Outcomes of PM Notification
Used by planners to analyze and plan work orders.
Can be linked to a maintenance order for execution.
Provides history and reporting for asset reliability analysis.