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EAM Maintenance Store for University IT Support Centre | Efficient IT Asset Management


Efficiently manage IT spare parts, tools, and consumables with an EAM Maintenance Store tailored for university IT support centres. Improve uptime, track usage, and optimize inventory.

Table of Contents

  1. Purpose of EAM Maintenance Store in University IT Support Centre
  2. Typical Items in an IT Maintenance Store
  3. How It Works (Process Overview)
  4. EAM Integration (in SAP or Other Systems)
  5. Example Layout of IT Maintenance Store Record

For an IT Support Centre in a university, an EAM Maintenance Store refers to a centralized inventory system or physical store where IT-related spare parts, consumables, and equipment are stored and managed to support the maintenance, repair, and operations (MRO) of the universityโ€™s IT infrastructure.


โœ… Purpose of EAM Maintenance Store in University IT Support Centre:

Objective Description
Support IT asset uptime Ensure quick repair/replacement of IT hardware and network equipment.
Efficient maintenance Reduce downtime by having spare parts available for preventive/corrective maintenance.
Inventory control Track stock levels, usage trends, and reorder needs.
Cost tracking Associate parts usage with specific departments or tickets for budgeting.

๐Ÿ“ฆ Typical Items in an IT Maintenance Store:

Category Examples
Computer Hardware RAM, hard drives, SSDs, motherboards, CPUs, power supplies
Networking Equipment LAN cables, routers, switches, access points
Peripherals Keyboards, mice, monitors, power adapters
Consumables Printer toners, USB drives, batteries, cleaning kits
Tools Screwdrivers, cable testers, crimping tools, ESD kits
Spare Devices Laptops, desktops, network switches for temporary replacements
Software Licenses Keys for OS, antivirus, productivity software
Support Equipment Extension boards, UPS batteries, patch cords, HDMI/VGA cables

๐Ÿ› ๏ธ How It Works (Process Overview):

  1. Request Received (e.g., ticket raised for laptop not working)
  2. Diagnosis done by IT technician
  3. Spare Part Issued from EAM maintenance store
  4. Replacement/Repair Performed
  5. Item Usage Logged in system (linked to ticket/user/department)
  6. Stock Updated and reorder triggered if below threshold

๐Ÿงพ EAM Integration (in SAP or Other Systems):

  • Material Master: All IT consumables and spares listed with part numbers and specifications.
  • Storage Location: Separate storage locations for faculty IT, student labs, etc.
  • Issue Slip/Work Order: Tracks movement of items and links to service requests.
  • Stock Levels & Reordering: Automatically alerts when stock goes below minimum level.
  • Cost Center Allocation: Tracks which department used which resources.

๐Ÿ“Š Example Layout of IT Maintenance Store Record:

Item Code Item Name Qty in Stock Unit Location Min Level Last Used Remarks
IT00123 8GB DDR4 RAM 15 pcs Lab Store 10 23-Jul-2025 Used for lab PC upgrades
IT00245 5m LAN Cable 50 pcs Network Store 30 21-Jul-2025 For dorm network issues
IT00356 Laptop Adapter (Dell) 5 pcs Main Store 3 19-Jul-2025 For faculty laptops


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